Help center > Help topics> Category: RETURNS
Category: RETURNS
3 Help
Orange arrow What if I receive a damaged item?

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  If you receive a damaged or defective item, please contact a customer service representative within 7 days of delivery at customerservice@bleudame.com so we may assist you with your return. If we request that the item be returned, we will reimburse you for standard shipping costs (ie; USPS First Cl...
Posted in: RETURNS

Orange arrow What is your return policy?

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  RETURN POLICY• Returns must be post-marked within 14 days of receipt.• Merchandise must be unworn & any tags attached.• Original shipping fees are non-refundable.• Sale, clearance, grab bag items, earrings, hats & hair accessories are final sale.• Items returned in ...
Posted in: RETURNS

Orange arrow What happens if my International package was held in customs, was unclaimed, and then returned to BleuDame?

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  Unfortunately, on occasion, Correios / Customs will hold your package and contact you to pay duties/taxes. Although it is rare if the value is less than $50, it does happen. Duties/taxes are the responsibility of our customer. We will be happy to refund your purchase price, less shipping costs. Or,...
Posted in: RETURNS, FAQ


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